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Webinar FAQs

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1. How do I sign up?

Online form is available at: http://www.teachercreatedmaterials.com/webinars/

2. What do I need to participate?

A phone, a computer, and an internet connection. We recommend that you run a system check prior to the webinar date.

3. Do I need any special software?

Most computers are already equipped with the needed software. Please refer to system requirements.

4. What browser do I need?

Please refer to system requirements.

5. Will there be a video portion of the presentation? Will I be able to see the presenters?

You will not be able to see the presenters, as there is no video portion of the presentation. You will, however, be able to see the "handouts" on your computer screen and hear the audio as the presenters speak.

6. I cannot participate in the live event; will the webinar become available afterwards?

Yes, the audio and handouts will become available within 1 week following the webinar and be accessible for a limited time at http://www.shelleducation.com/webinars/.

7. Will I be allowed to download the audio and handouts?

Yes, the handouts will become available 1 week prior to the webinar. The audio portion of the webinar will be available on the TCM website at http://www.shelleducation.com/webinars/ within 1 week after the webinar.

8. Are there any restrictions to using the audio and handouts?

The classroom teacher may reproduce copies of materials in this webinar for classroom use only. The reproduction of any part for an entire school or school system is strictly prohibited. No part of the webinar may be transmitted, stored, or recorded in any form without written permission from the publisher.

9. Where can I get more information about future webinar events?

You can access the webinars page at http://www.shelleducation.com/webinars/.

10. Can I sign up to be notified of future webinars events?

Yes, you can sign up for future notification and special offers from Teacher Created Materials at http://www.shelleducation.com/emailoffers/.

11. Will I be charged for the phone call?

No, please use the following toll free number.

U.S. toll free number, including Puerto Rico and Hawaii: 1-877-860-3058 (subject to change).

12. I am outside of the United States, will I be charged for the phone call?

No, please use the following toll free numbers according to your location.

International Local Numbers

  • Local (Australia, Sydney) +61 (0) 2 8207 3476
  • Local (Austria, Vienna) +43 (0) 1 274 872 5014
  • Local (Belgium, Brussels) +32 (0) 2 300 1141
  • Local (Denmark, Copenhagen) +45 70 14 49 51
  • Local (France, Paris) +33 (0) 1 72 69 79 21
  • Local (Germany, Frankfurt) +49 (0) 69 12009 821
  • Local (Hong Kong) +852 3008 0319
  • Local (Ireland, Dublin) +353 (0) 1 437 0812
  • Local (Italy, Milan) +39 02 897 819 49
  • Local (Italy, Turin) +39 01 121 792 102
  • Local (Japan, Tokyo) +81 (0) 3 4455 1490
  • Local (Netherlands, Amsterdam) +31 (0) 20 262 9506
  • Local (Singapore) +65 6517 0626
  • Local (Spain, Barcelona) +34 93 802 0290
  • Local (Spain, Madrid) +34 91 829 8567
  • Local (Spain, Valencia) +34 96 314 6021
  • Local (Sweden, Stockholm) +46 (0) 8 5205 4923
  • Local (Switzerland, Geneva) +41 (0) 22 555 0202
  • Local (Switzerland, Zurich) +41 (0 ) 44 556 8414
  • Local (UK, London) +44 (0) 20 7078 9142
  • International toll free (Argentina) 0800 666 0109
  • International toll free (Australia) 1 800 223 765
  • International toll free (Austria) 0800 293 774
  • International toll free (Belgium) 0 800 71 003
  • International toll free (Chile) 123 0020 9174
  • International toll free (China, Northern Region) 10 800 714 1252
  • International toll free (China, Southern Region) 10 800 140 1248
  • International toll free (Colombia) 01 800 518 0911
  • International toll free (Czech Republic) 800 700 454
  • International toll free (Denmark) 80 889 437
  • International toll free (Dominican Republic) 1 888 751 4508
  • International toll free (Ecuador) 1 800 020 308
  • International toll free (France) 0 800 911 063
  • International toll free (Germany) 0 800 180 9082
  • International toll free (Greece) 00 800 161 2205 7120
  • International toll free (Hong Kong) 800 965 260
  • International toll free (Hungary) 06 800 165 79
  • International toll free (India) 000 800 1007 180
  • International toll free (Indonesia) 001 803 017 7120
  • International toll free (Ireland) 1 800 949 010
  • International toll free (Israel) 1 80 924 6088
  • International toll free (Italy) 800 871 337
  • International toll free (Japan) 00531 16 0910
  • International toll free (Latvia) 800 2861
  • International toll free (Lithuania) 8 800 3 06 61
  • International toll free (Luxembourg) 800 2 5702
  • International toll free (Malaysia) 1 800 814 070
  • International toll free (Mexico) 001 800 514 7120
  • International toll free (Monaco) 800 93 479
  • International toll free (Netherlands) 0 800 024 9671
  • International toll free (New Zealand) 0 800 451 385
  • International toll free (Norway) 800 109 47
  • International toll free (Panama) 00 800 226 6884
  • International toll free (Poland) 00 800 112 40 37
  • International toll free (Portugal) 800 819 891
  • International toll free (Russia) 810 800 2781 1012
  • International toll free (Singapore) 800 101 2103
  • International toll free (Slovenia) 0 800 80276
  • International toll free (South Africa) 0 800 981 390
  • International toll free (South Korea) 003 0813 2115
  • International toll free (Spain) 900 947 686
  • International toll free (Sweden) 02 079 7945
  • International toll free (Switzerland) 0 800 896 483
  • International toll free (Thailand) 001 800 156 205 7120
  • International toll free (Trinidad-Tobago) 1 800 205 7120
  • International toll free (UK) 0 808 101 1558
  • International toll free (Uruguay) 0004 019 0254
  • International toll free (Venezuela) 0 800 100 8414

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